Help CenterAccount & BillingCanceling your subscription
Account & Billing

Canceling your subscription

2 min read·Updated September 16, 2026

Cancel auto-renewal at any time — access continues until the end of your paid period.

Canceling stops the next renewal charge, but your access continues until the end of your current billing period.

  1. 1Log in at HorizonVPN dashboard
  2. 2Open Subscription and read who bills the plan, shown under Billed through
  3. 3Paid by card (Stripe): press Cancel renewal and confirm; check that the dashboard shows renewal is stopped
  4. 4Paid in the App Store or Google Play: open the store link on that page and cancel in your store account, because only the store can stop its own renewal
  5. 5Paid with crypto: nothing to cancel. That payment buys one period and never renews
  6. 6If the billing owner is unclear, contact support at horizonvpn.org/contact-us with the email used at checkout

Cancellation normally stops a future renewal and does not refund the current period. Access continues until the end shown in your account unless a refund or provider action ends it earlier.

cancelsubscriptionstopauto-renew

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