Choosing a protocol in HorizonVPN
Use Auto or choose from the protocols currently available for your platform and location.
HorizonVPN shows the protocol options that are currently available for your platform, plan, and selected location. The list can change as server availability changes, so use the names shown in your app rather than following an old fixed list.
Auto
Auto is the recommended starting point. It lets the app choose from the methods available for the selected location and current network conditions.
Choose a protocol manually
- 1Open Settings and find the Connection section
- 2Select Protocol
- 3Choose one of the options displayed by the app, or select Auto
- 4Reconnect so the new preference is used for the next session
A protocol can be unavailable for a particular location or plan. If the app says your preference cannot be used, return to Auto or choose another option that is shown as available.
If Auto cannot connect on your network, try Connection compatibility before testing protocols one by one. Connection compatibility helps Auto adapt without changing your VPN location.
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