Help CenterGetting Started

Getting Started

New to HorizonVPN? Start here. · 14 articles

How to download and install HorizonVPN

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Use the official HorizonVPN downloads for Windows, Android, Apple devices, Chrome, and Firefox.

2 min

Connecting to your first VPN server

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Learn how to connect to a VPN server and verify your connection is active.

2 min

Choosing a protocol in HorizonVPN

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Use Auto or choose from the protocols currently available for your platform and location.

3 min

What is Kill Switch and should I enable it?

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Kill Switch blocks traffic when the VPN tunnel is unavailable, with different controls on Android.

3 min

Is Split Tunneling available in HorizonVPN?

Split Tunneling is not currently available in HorizonVPN apps; use the browser extension for browser-only routing.

2 min

How many devices can I connect simultaneously?

Your device limit is set by your current plan and is shown in the HorizonVPN dashboard.

1 min

Starting HorizonVPN automatically and using Always-on VPN

Use Launch at startup on supported desktops or Android Always-on VPN; trusted-network rules are not available.

3 min

Recommended settings for new users

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A safe starting configuration using only settings available in the current HorizonVPN app.

3 min

Using HorizonVPN in Guest mode

Use available free access without creating an account, then sign in when you need account-based features.

2 min

Free and Premium access explained

Understand the access labels, limits, and locked locations shown by the current app and your plan.

2 min

Understanding locations and server categories

Use Auto, country locations, and any purpose categories currently displayed by HorizonVPN.

2 min

Create an account or sign in from Guest mode

Move from Guest mode to a registered account when you need paid access, device sync, or dashboard features.

2 min

Keep HorizonVPN updated

Update HorizonVPN only through its official store or current HorizonVPN download.

2 min

Verify that HorizonVPN is connected

Check the app state and public IP before troubleshooting a website's saved location.

2 min