Help CenterAccount & BillingChanging your email address or password
Account & Billing

Changing your email address or password

2 min read·Updated September 16, 2026

Change your password in the dashboard; changing the account email is not currently self-service.

Account email

HorizonVPN does not currently provide a self-service Change Email control. If you no longer have access to the account email, contact support from the safest available address and follow the account-verification process. Never send your password or a store credential.

Change your password

  1. 1Open Change Password in the HorizonVPN dashboard
  2. 2Enter your current password, then your new password twice
  3. 3Save the change
  4. 4Other web access tokens are revoked; sign in again where your existing session no longer works

Use a unique, strong password (16+ characters) stored in a password manager like Bitwarden or 1Password.

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